Please read these Terms and Conditions carefully before using our platform. By accessing or registering on the Caesars Palace website, you agree to be bound by these Terms.
By accessing the Caesars Palace platform, you acknowledge that you have read, understand, and agree to be bound by these Terms. You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and are legally capable of entering into a binding agreement with us.
To use our services, you must:
You will not be eligible to register or play on the Caesars Palace platform if you are a resident of Northern Ireland, Great Britain, the United States, Australia, France, the Netherlands, or any other country designated by us as high-risk.
To create an account on our platform, you must:
You are responsible for maintaining the confidentiality of your login credentials and ensuring that only authorized users access your account.
Each user is limited to one registered account on our platform. We reserve the right to suspend or close any accounts found to be in breach of this policy, including but not limited to:
We are required by law to verify your identity through a robust Know Your Customer (KYC) process. This may involve providing proof of identification, residency, or other documentation as requested.
You must ensure that all information provided to us is accurate and up-to-date. You will be liable for any losses incurred by us due to your failure to provide correct or complete registration details.
You are responsible for maintaining the security of your account, including but not limited to:
We reserve the right to suspend or close accounts that demonstrate inadequate security measures.
Your login credentials must be kept confidential. You agree to notify us immediately in the event of unauthorized access or other breaches related to your password or account information.
The following behaviors are considered restricted:
All bonuses and promotions are subject to specific terms and conditions. Please review these carefully before participating.
Please read these carefully before participating:
We reserve the right to void bonuses, freeze accounts, and cancel promotions in case of suspected bonus abuse or manipulation of gameplay rules.
Deposits: We support a variety of payment methods. All deposits must be made from authorized payment sources only. Failure to do so may result in account suspension or closure.
Withdrawals: Winnings will be paid via your preferred withdrawal method, as long as it aligns with our terms for withdrawals (e.g., we may require you to verify the identity of beneficiaries before processing a payout).
To ensure compliance with anti-money laundering and combating financial terrorism regulations, all account holders must complete an age verification process prior to making their first withdrawal. We reserve the right to request additional documentation or information from users who attempt to make withdrawals without proper age verification.
Withdrawal requests are reviewed on a case-by-case basis within 24-48 hours of submission. Please note that payment processing times may vary due to banking, exchange rates, and other third-party factors not controlled by us.
We aim to promote responsible gaming practices throughout our operations. To achieve this:
Registered users can self-exclude from our platform for a minimum period of 24 hours. In addition to this feature, we may impose other restrictions or penalties on individual accounts or user groups at our discretion.
Our Random Number Generators (RNGs) are regularly audited by certified third-party auditors such as eCOGRA for fairness and randomness. These audits ensure that the outcomes of games operated under these Terms are fair, independent, and unmanipulated.
We cannot guarantee continuous access to our services due to technical issues or unforeseen events beyond our control (e.g., server crashes, power outages). In such cases:
We reserve the right to suspend or close any account without warning, including but not limited to those that:
Our platform and all associated intellectual property rights are owned by Caesars Palace.
To the fullest extent permitted by applicable law, we disclaim liability for any indirect, incidental, consequential, special, or punitive damages arising out of your use of our services.
We reserve the right to change these Terms and Conditions at any time. We will notify you via email where possible but suggest that you regularly review this document as it may be updated periodically without prior notice.
For assistance, please contact us through live chat support (available 24/7), email or our dedicated telephone line (+353 1 800 9274).
By using the Caesars Palace platform and agreeing to these Terms, you acknowledge that you have been informed of any material changes, agree to abide by all applicable laws, regulations and guidelines in your jurisdiction, understand and agree to be bound by these Terms.
